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Frequently Asked Questions

 

This page contains some of the commonly asked questions posed to our function co-ordinators.

 

When should we reserve our Disc Jockey?


We suggest contacting our Disc Jockey Service as soon as pertinent details of the function become available such as the date and location to ensure availability and assignment of the Disc Jockey most suitable to your event. Peak seasons occur between May and September and again in December.

 

How is the selection of the Disc Jockey made?


The selection process is based on many aspects, the most important of which is your direct input. We will work very closely with you to determine your entertainment needs. The criteria includes the type of function, the mood you hope to create at your event, the level of interactivity required on the part of the Disc Jockey, and, of course, the musical interests of you and your invited guests. We then draw upon our large staff of professional and experienced Disc Jockeys to select the one just right for you. Of course, you may also request a specific Disc Jockey (subject to availability).

 

Can we meet our Disc Jockey?


We encourage you to meet with your Disc Jockey at our office and showroom a few weeks prior to your event, after having placed your reservation. The meeting creates the perfect opportunity to review last minute arrangements and ensures effective communication between you and your Disc Jockey and ultimately, your confidence in his or her abilities. You may meet with your Disc Jockey at an earlier date by appointment.

 

What will the Disc Jockey Play? Do you take requests?


Yes! We will happily work with any requests we receive both prior to and during your function. The music that is played depends on the particular event. With our service we have the ability to personally select the DJ that best suits your needs. The music will reflect the atmosphere you want as well as the requests of you and your invited guests. All of our Disc Jockeys are well trained to let the music speak for itself or create a highly energized party! In any situation all of our staff carry comprehensive CD libraries with thousands of songs including classic hits to the newest music representing all music styles. Every function is unique and therefore the music must be custom tailored each time. This spontaneity is usually what distinguishes a great party. Of course, we also honour your 'no play' instructions.

 

When does the Disc Jockey arrive?


Your Disc Jockey will arrive between 30 to 60 minutes prior to the actual start time as notated on the contract in order to set up and test the equipment. Additional set up time may be required if lighting or other special effects are involved. Our fees include the set up and tear down of equipment.

 

Are you insured and licensed?


We are fully insured and licensed by the A.V.L.A. (Audio-Video Licensing Agency).

 

Do you issue a contract?


A written Music Service Agreement Contract is provided for all functions.

 

What are the payment arrangements?


In order to guarantee your reservation, we require a deposit upon receipt of our written confirmation. The deposit is normally $300.00. For your convenience, the balance can be paid by post-dated cheque in advance or, if you wish, you may pay the balance directly to your Disc Jockey at the function itself. If you prefer, deposit and/or balance payments may also be made by Visa or MasterCard. Please contact our office to make these arrangements. All payments are payable to MacMillan Group.

 

Can you provide references?


Each DJ in our DJ profiles section has an example or two of a specific testimonial received on him or her. These are but a few examples of hundreds we have on file on the company as a whole and each specific Disc Jockey. For general testimonials, please click here.

 

 

If you have a question not listed here, please send us an email at djreservations@macmillangroup.com and we will get back to you right away with a reply. You can also contact us directly by telephone. Please call our office for hours of operation.

 

At MacMillan Entertainment Group, our commitment of caring and personalized service combined with our many years in the entertainment industry offers experience you can trust!

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